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“We resolve to be part of the solution, anchored in respect, teamwork, open-mindedness, passion, and a commitment to learning. This WBENC certification mirrors our pledge to diversity, reinforcing our belief that inclusion drives innovation and progress,” expressed Barb Martin, president of Martin Communications.
The WBENC’s certification, which entails thorough business evaluations and site assessments, validates the women-led foundation of a business. By partnering with such enterprises, corporations and governmental organizations emphasize their commitment to bolstering diversity, especially in Pennsylvania’s vibrant business landscape. Established in 1993, Harrisburg-based Martin Communications stands as a testament to the power of partnering with a diverse business, seamlessly merging creativity and technology while sharing business acumen to deliver top-tier communication solutions to businesses, large and small.
The evolution of Martin Communications saw a transformative chapter when Barb Martin, then Henderson, first stepped into its corridors in 2001. Initially seeking a few hours of work to aid her family’s financial well-being, her ascension through the company’s ranks was meteoric. From capturing minutes at meetings to media buying, Barb’s journey became intertwined with the fabric of Martin Communications. Her collaboration with the company Founder and then-President, Tom Martin, co-managing larger clients, underscored the value of a dual leadership approach, melding creative and media components flawlessly.
Barb’s dedication didn’t stop at managing tasks; she played a pivotal role in strategizing and directing the agency’s top-tier clients. Her 2013 promotion to Vice President was a testament to her indomitable spirit, unwavering dedication, and remarkable talent. By the time she took on this role, Martin Communications was already riding high on success, with commendable achievements like being recognized among the 50 Fastest Growing Companies in Central PA and winning numerous regional, national, and international creative awards. The upward trajectory, in no small part, is due to Barb’s consistent and profound contributions.
When Barb took the helm as the President and majority owner of Martin Communications, the legacy she’s crafted over the years beamed brighter than ever. She didn’t just step into this role with the experience of her predecessor, she did so with an intimate knowledge of the company’s mission, vision, values, and a rich history of policymaking, strategic hiring, and fostering trusted relationships. Most critically, Barb’s leadership ushers in an era where Martin Communications stands proudly as a certified diverse business in Pennsylvania and nationwide.
For a closer look at Martin Communications and its offerings, visit martincommunicationsinc.com.
We are proud to have been recognized by Mid-Atlantic Society for Healthcare Strategy and Market Development (MASHSMD) for our work in healthcare digital marketing, receiving two awards that highlight our expertise.
The MASHSMD Excellence Awards aim to recognize and reward creative and strategic excellence in healthcare marketing and communications. We were awarded for our work with Hospice of Central PA and Pennsylvania Psychiatric Institute in the categories of content marketing and web design.
Titled “Top Five Myths about Hospice Care,” this blog aimed to realign misconceptions and provide accurate information about end-of-life care. Our team of skilled content creators worked diligently to craft engaging and informative content that would resonate with both patients and their families.
The blog not only focused on dispelling common misconceptions but also highlighted the compassionate and holistic approach of Hospice of Central PA. By incorporating a user-friendly interface and optimizing the content for search engines, we ensured that this valuable resource reached a wider audience, helping to educate and empower individuals during challenging times.
Another significant recognition we received at the MASHSMD Awards was for our exceptional website design and development for the Pennsylvania Psychiatric Institute. Understanding the critical role a well-designed and accessible website plays in the mental health industry, we aimed to create an online platform that would effectively convey the institute’s mission, values, and services while providing a seamless user experience.
Our team collaborated closely with the Pennsylvania Psychiatric Institute to understand their unique requirements and aspirations. With a focus on visual appeal, user-friendly navigation, and easy accessibility to vital information, we developed a website that reflects the institute’s commitment to patient care and professional excellence. The recognition of our efforts through this esteemed award reinforces our dedication to delivering outstanding digital marketing solutions for healthcare organizations.
Winning two MASHSMD Awards is a testament to the expertise and commitment of the entire team at Martin Communications. Through our collaborative efforts with organizations like Hospice of Central PA and Pennsylvania Psychiatric Institute, we have been able to create impactful digital marketing campaigns that resonate with audiences and elevate the healthcare industry’s standards for effective communication.
We are grateful for the recognition we have received from MASHSMD and remain committed to pushing the boundaries of healthcare digital marketing. These accolades inspire us to continue delivering innovative solutions that empower healthcare organizations to connect with their target audience effectively.
As we celebrate our achievements, we extend our heartfelt gratitude to our clients, partners, and the entire Martin Communications team for their unwavering support and dedication. We look forward to continuing our journey of excellence and making a lasting impact on the healthcare digital marketing landscape.

“I’m looking forward to the opportunity to lead our strong team and continue the tradition of excellent, value-based, and creative marketing solutions for our clients,” said the new President.
With this leadership change, Martin Communications is now a woman-owned, woman-led business. Martin Communications, Inc. is a full-service advertising agency with a staff of 11, preparing media plans and developing creative content for clients primarily in service-oriented categories, specializing in clients within the healthcare and related fields in Pennsylvania and Virginia.
Martin Communications won three awards in the Third Annual Healthcare Digital Marketing Awards.
The Healthcare Digital Marketing Awards recognize the best healthcare websites, digital content, electronic communications, mobile media, and social media. In 2022, nearly 1,000 healthcare and medical institutions from across the United States entered to win. Judges for the contest were pulled from marketers, creative directors, and advertising professionals who specialize in the healthcare industry.
“We are proud of the work we have created on behalf of our partners,” said Martin Communications’ Art Director Michael Keesee, “and thank them for trusting us to develop award-winning creative.”
Martin was recognized for their work with three of its marketing partners:
Mary Washington Healthcare
Online Display Ads
Hospice of Central PA
Blogs
Pennsylvania Psychiatric Institute
Institutional Websites
“Winning these awards is a recognition of how our team rises to the challenges facing our partners,” said Barb Martin, president of Martin Communications. “Being recognized among the many entries highlights how a flexible and diligent team can help the healthcare industry with the creation of professional strategy, creative, and media placement.”
The Healthcare Digital Marketing Awards also recognized other Pennsylvania healthcare organizations for their creativity.
A complete list of award winners can be found on the Healthcare Digital Marketing Awards website, HDMAwards.com.
As we enter the second half of 2021, more brands left the first half with new campaigns and products, and our agency brings home the bronze. Keep reading to learn more.
After the Travis Scott meal at McDonald’s rose its stock and earnings in late 2020, they wanted to continue their growth with a new collaboration. And who better than the biggest boy band? BTS, a South Korean music group, joined McDonald’s to release the BTS meal: a 10-piece Chicken McNuggets meal with two limited edition sauces. Their marketing campaign not only includes digital advertising, but also custom food packaging and apparel.
It’s no secret we love our pets. But do our pet retailers feel the same? PetSmart has your answer. As one of the largest pet retailers in the nation, PetSmart took their love of pets and turned it into a campaign. “Anything for Pets” consists of a commercial showing how the company goes above and beyond for their customers, both human and animal, and uses the phrase as their newest tagline.
Instagram Takes on E-Commerce
Instagram released a new shopping feature, Drops, to keep up with rising ecommerce trends. Drop is a section under the Shops tab that allows users to buy products directly on the app rather than be directed to a new webpage. A representative from Instagram stated, “Brands that want to be in the center of commerce are choosing to launch products on Instagram, and some top apparel retailers were the first brands to use Drops.” Instagram isn’t the only platform adjusting to e-commerce trends, as TikTok, Snapchat, and Twitter are creating features on their platforms, too.
We are happy to share our winning of a bronze award for the 2021 Aster Award’s Home Health/Hospice category. Our submitted campaign for Hospice of Central PA titled, Then and Now, was advertised across out-of-home, digital, print, and social media outlets. The Aster Awards is a competition recognizing healthcare marketing professionals for outstanding excellence in advertising, marketing, and communications.
Sources: AdAge
TikTok: Generating Leads for Small Business Growth
Looking for a way to get fun, creative, engaging video content out to over 500 million users at the tip of your fingers? TikTok is the name of the game. It’s the hottest, latest, and fastest growing social media platform to get your small business out there in a compelling, unique way. Users create a variety of 15 and 60 second videos ranging from challenges, dances, skits, and more. Since the largest demographic of TikTok is the age range of 16-24, trends pertaining sound clips are constantly filtered through your For You Page (content shown on your page based on your preferences). While most of the content is silly and playful, TikTok has become an advertising gold mine for businesses – just make sure your content is creative, engaging, and on trend.
Research Your Audience
Before you start rolling out a TikTok media strategy, do your research. Find out if your audience uses TikTok. Look into the types of content that would represent your brand and suit your audience. Your online presence can still be relevant even if your audience using TikTok doesn’t fall in the 16-24 age demographic. It’s important to maintain the trust established with your current audience.
Create Your Own Content
As a TikTok beginner, it’s best to keep things simple. Don’t worry about having professional camera equipment – your camera on your phone will do the trick. Content use depends on research and what works best for your brand. If your business uses other social media accounts such as Instagram or Facebook, you might want to consider repurposing content from there to start with. When you get more comfortable with using the app, look at content that is already successful and put your own twist on it (4 Ways to Use TikTok for Business, Broudie, 2020). Hashtag challenges (found on the Discover page within the app), are very helpful in finding existing, trending content that can be used to incorporate with your brand’s niche. The more experience you have with the platform, the more varieties of content you can create.
Consider User Generated Content for Brand Exposure
As a small business, you probably don’t want to spend money on advertisements generated by TikTok. Instead, create User Generated Content – content made by people rather than brands (A Marketers Guide to Using User-Generated Content on social media, Newberry, 2019). Let’s say your company is tagged in a post about your brand. You can comment and ask for their approval to use their content in your next post (this occurs mostly on Instagram but can be applicable on any platform). Be sure to credit the original creator. User Generated Content is an authentic way to bring positive attention to your brand and can lead to higher purchasing decisions.
In conclusion, TikTok is a social media game changer with the latest, most trending topics of content creation. Its recent spike in popularity opens the door for a new (possibly younger) market of buyers not included in your original social media plan. Now is the time to consider the thriving, new and exciting industry of TikTok. If you’re not sure where to start, consider reaching out to Martin Communications, Inc., for advertising strategies here.
See below for some useful guides on TikTok use for small businesses and how to generate business leads:
https://www.entrepreneur.com/article/340216
https://www.socialmediaexaminer.com/4-ways-to-use-tiktok-business/
https://www.zenefits.com/workest/tiktok-for-your-small-business-what-it-is-and-how-to-get-started/
https://blog.hootsuite.com/user-generated-content-ugc/
Shared Experiences Bring Togetherness
Over the course of the COVID-19 global pandemic, it was a challenge for people to stay in touch with friends and family. Our means of communication turned to social media platforms like Facebook, TikTok, Instagram, and more. Social media became a huge news outlet in gathering the latest details about the deadly disease spreading across the globe. The pandemic became a common interest that everyone was talking about. To return to normalcy, we had to remain separated from friends and family. Strangely enough, that united us. Karen North, a professor of digital social media at the University of Southern California, said, “One thing that brings people together is shared experiences … All of a sudden we all have a shared experience.” As social media use continued, many people became uncertain what was considered appropriate to talk about as the world crumbled around us.
Use and Successes of Social Platforms
Americans spent around 80 minutes per day on social media in 2020 — a seven-minute increase from 2019 (Molla, 2021). Facebook took the lead with 34 minutes. Each platform allowed people to share thoughts and experiences differently. Instagram stories became useful for social justice slideshows and mental health awareness. TikTok became a huge success in 2020 (growing nearly 600% compared to 2019), because of its appeal in sharing short videos and types of content that felt real to everyone struggling during the pandemic. Messaging apps and messaging portions of social apps grew during the pandemic and allowed for a more private feel. Social media use will likely decline in the coming years but will remain higher than before the pandemic.
Unrealistic Portrayals: A Thing of the Past
As many of us shifted to work-from-home culture, the frequency of social posts varied. Some reported to be posting less — being stuck at home doing the same thing every day and simply not having engaging content. On the other hand, some were posting more due to isolation and boredom. Social media content went from depicting unrealistic portrayals of people’s lives, to a more accurate representation of a day-to-day life (children making a mess in the house, dressing down, wearing less makeup, etc.). Then there were those who didn’t post at all, simply because they were afraid of sharing content that didn’t follow COVID-19 safety guidelines.
The global health crisis was at the epicenter of surrounding other historical events in 2020. We shared feelings of sadness, fear, and uncertainty across the board. However, our shared experiences online and in real life gave a settling perception of togetherness that helped push through the thick of it all. A more realistic standard has been set for the content we publish online. The expectation to lead a perfect, polished lifestyle in our online presence is no longer as strong as it was prior to the pandemic. Our behavior online will continue to change in years to come — hopefully for the better.
Click here to learn more about the impact of COVID-19 on social media.
What is E-Marketing?
When it comes to shopping for clothes, appliances, whatever the case may be, it’s almost impossible to visit a website’s landing page and not be asked to sign-up for the latest promotion using your email address. I think we all are familiar with the standard pop-up that reads: “Get exclusive offers when you sign up to our email list” or something along those lines. From there, you start getting promotions from brands you love (or hate). Speaking from personal experience, they really do a number on grabbing your attention in those subject lines (yes, I’ve fallen into the trap quite a few times). On the other hand, these emails can be considered “spam-like” and drive customers away due to high frequency and repetition. This is a form of email marketing. It falls under the large umbrella of internet marketing (encompassing online marketing via websites, social media, blogs, etc.). In simple terms, e-marketing allows businesses to keep their customers informed and tailor their marketing messages. (Ward, 2020)
How Does E-Marketing Work?
Adding a newsletter sign-up option is a good way to send updates, upcoming events, and offers about your company. To grow an even stronger relationship with your customers, special birthday offers on merchandise are often sent out for a more personalized experience. Congratulations! You just earned an increase in sales and a valued, loyal customer.
Effective E-Marketing Strategies
To land a successful email marketing campaign, you can:
Measuring E-Marketing Success
When you finalize your email marketing campaign, you can measure its effectiveness a few different ways. Eliminate the subscribers who are not receptive to your emails. Those who do not even bother to click and open your emails can be removed from your list. Another way is to test your subject lines is by sending different subject lines to 10% to 20% of those who subscribed to your email list. The effectiveness of your subject line can either make or break company earnings. You can also survey your customers. Leave the door open to your customers to understand the types of content they would like to read (this could include storytelling – an effective attention grabber).
In conclusion, e-marketing has been (and still is) an effective way of getting information out about your brand. The methods you use to inform your subscribers are completely up to you and how they align with your business goals. Creating a list of receptive subscribers, spicing up your content, sending emails to users at consistent times, and optimizing email display are all great starting points. E-Marketing is a great way to build customer relationships, and most importantly, maintain them.
Learn more effective ways to inform and promote your services by visiting:
Email Marketing: What Is It? (thebalancesmb.com)
The first quarter of 2021 started with a banned commercial, a royal interview, and some social media controversy. Keep reading to learn more.
Aunt Jemima Rebrands to Pearl Milling Company Aunt Jemima has been renamed to Pearl Milling Company, the company who originated self-rising pancake mix. The new packaging will have the same colors and font but will not include the woman to create an inclusive image. The rebranded packaging is scheduled to be in grocery store shelves this June.
T-Mobile said their commercial starring Tom Brady and Rob Gronkowski was rejected from airing during the Super Bowl due to “a protected rights deal with the official telecom sponsor.” References of the Tampa Bay Buccaneers was mentioned, which may have led to why the spot was not allowed that Sunday. Interested viewers can watch the commercial here.
Burger King Upsets QueensTo raise awareness of the lack of women in chef and restaurant kitchen positions, Burger King took to Twitter on International Women’s Day tweeting, “women belong in the kitchen.” Supporting tweets explained their new initiative to help women land jobs in restaurant-related roles but received more backlash than support. Burger King deleted the tweets and released the following statement to apologize.
“We hear you. We got our initial tweet wrong and we’re sorry. Our aim was to draw attention to the fact that only 20% of professional chefs in UK kitchens are women and to help change that by awarding culinary scholarships. We will do better next time.”
Spotify’s newest advertising marketplace will let brands tap into the audience of audio consumers. The Audience Network will combine Spotify’s audience generated from music, exclusive shows, and podcasts from its platform Anchor. Brands will also have access to Megaphone, Spotify’s publishing ad platform.
Oprah Winfrey’s two-hour interview with Prince Harry and Duchess of Sussex Meghan Markle was watched live by over 17 million people on CBS and became one of the most live-streamed events outside of the NFL and Super Bowl. The interview also took over social media, generating 12 billion impressions across major platforms. Watch the full interview on CBS.
Meet a Martin – Lindsay Sowers, Graphic DesignerI have always had a niche for art for as long as I can remember. Art was one of my favorite subjects growing up, and I knew I wanted to turn this passion into a career. I graduated from Kutztown University in 2012 with a degree in Art Education. After about a year of substitute teaching, I realized it wasn’t for me, so back to school I went! I graduated in 2015 from the Art Institute of York with a degree in Graphic Design.
The beginning of 2021 marked four years with MC. I started as a freelancer, grew to part-time, and then was offered a full-time position. MC is an ever-growing company, and I find myself learning new techniques every day to better meet the needs of our clients.
I rock the aunt and dog-mom life to the fullest. Outside of work, you can find me snuggling with my handsome lab mix, Dak, coaching/playing softball, or catching some rays on the beach with friends and family.
Sources: AdAge, AdExchanger, FoodDive.com